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​ACCESSIBILITY STATEMENT

This statement was last updated on March 12th, 2025

Fresh Flame is committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We strive to create an inclusive online experience that is easy to use and accessible for all visitors.

1. Accessibility Features

We are continuously working to improve the accessibility of our website and to ensure it complies with the latest accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. Some of the features we implement include:

  • Text alternatives for non-text content (e.g., images)

  • Easy navigation with a keyboard for users who do not use a mouse

  • Descriptive link text to help users understand where links will lead

  • High contrast mode for better readability

  • Resizable text for improved visibility

2. Website Design & Development

We collaborate with experienced web developers and accessibility experts to ensure that our website meets accessibility requirements. We regularly test our website with various accessibility tools and conduct user testing to identify and address potential barriers.

3. Feedback and Assistance

We are committed to providing a positive experience for all users. If you encounter any difficulties while using our website or need assistance accessing any content or services, please contact us at:

Our team will do our best to respond promptly and assist you with any issues related to accessibility.

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4. Ongoing Efforts

 

We are constantly working to improve the accessibility of our website and services. As new technologies and accessibility standards evolve, we will update our website accordingly to maintain an inclusive experience for all users.

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5. Third-Party Content

Please note that our website may contain links to third-party sites or content that we do not control. We cannot guarantee the accessibility of third-party websites and encourage users to contact the third-party directly for accessibility-related issues.

 

6. Compatibility

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Our website is designed to be compatible with a wide range of browsers and devices. We also recommend keeping your browser and screen reader software up to date for the best accessibility experience.

7. Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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