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Privacy Policy

Last Updated: March 12th, 2025

Fresh Flame respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our grill cleaning services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

  • Personal Information: This may include your name, phone number, email address, billing address, and payment details, which you provide when booking a grill cleaning service, creating an account, or contacting us.

  • Non-Personal Information: This may include your IP address, browser type, operating system, and browsing behavior, which is collected through cookies or similar technologies when you visit our website.2. How We Use Your Information2. How We Use Your Information

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our grill cleaning services

  • Communicating with you about your bookings, invoices, or inquiries

  • Processing payments and billing

  • Personalizing your experience on our website

  • Responding to customer service requests

  • Marketing and promotional purposes (with your consent)

  • Complying with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services, such as payment processors or marketing partners.

  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, such as in response to a court order or legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, or delete the personal information we have collected about you. If you would like to exercise these rights, please contact us at support@freshflamegrillcleaning.com.

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6. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance your user experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

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7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

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8. Children's Privacy

 

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 13, please contact us immediately.

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9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated “Last Updated” date.

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10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fresh Flame
Horizon West, FL, USA
619-850-0711
support@freshflamegrillcleaning.com

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